PERSONAL PROFILE

A highly self motivated individual, seeking to extend personal and professional capabilities through a challenging position. Has proven ability to adapt and develop new skills within the IT and Payment Processing sector.

EDUCATION & TRAINING

2005-Present: London University

Currently studying for LLB Law Degree

1998 - 2000: Bournemouth University

HND Business & Information Technology

1995 - 1997: Esher College

A Level - Design & Technology, Business Studies

AS Level - Statistics, IT

1991-1995: Greycourt Secondary

8 GSCE’s grade A-C

KEY SKILLS

· Fraud Analysis (EPDQ).

· Website Management.

· Database development for business transactions.

· Liaising with IT specialists.

· Negotiating with customers and suppliers.

· Resourcing skills.

· PC assembly and Network configuring.

· Operating Systems: Windows NT/98/2000/XP, Linux, X Windows, Mac, DOS.

· Languages and Tools: Office, HTML, Photoshop, Access, FrontPage.

EXPERIENCE

Eurotech Export - March 2003 – Present

(Trader)

Buying and selling microchips worldwide, involving building close relationships with suppliers, franchised distributors and clients alike. This role allows me to build heavily on skills in both negotiation and contract management along with portfolio development.

Settlement Services - May, 2002 to March 2003

(Operations Assistant/IT)

I had the responsibility of analysing the fraud on all credit card transactions that pass through our numerous client accounts. Along with my primary role as leading IT support Technician. I was involved in the design, integration and maintenance of our IT infrastructure . The majority of Settlement Services customers are classed as high risk internet merchants, such as online casino’s, travel and MOTO that require a solution to securely process internet credit card transactions. This includes at the first line of defence, a fraud prevention engine, that performs real time analysis that is supported by a number of specific fraud rules. The outcome is then passed to the relative Acquiring bank and also the Merchant.

This role has given me a good overall understanding of the payment processing industry, and the issues that Merchants face with fraud.

The Listening Company - December, 2001 to May 2002

(Sales)

Worked on two projects. The first of which was British Gas, followed by Npower. First experience of Tele-sales role, required excellent questioning and objection handling skills. Enjoyed working in team environment, I was on the highest commission level for our entire calling floor for 2 months running, and was voted salesperson of the month in January, I was on several occasions involved in meetings with management as to possible tactics for improving morale on the calling floor and giving lessons on sales methods to the new recruits.

HistoryStore - June, 2000 to June 2001

(IT/Operations/Graphic Artist)

Management of company website and business resources. Designer of Database used for storage of Product/Image data and responsible for all sales transactions. Historystore is primarily a printing company making use of an enormous collection of paper ephemera as a source for all it’s merchandise. I managed all printing within the company and set up the printers as well as maintain them whenever a problem arose. I built their main graphics workstation, which I used to scan and develop all the art work for the company. Adobe PhotoShop 6.0 was our primary software package.

- VARIOUS TEMPORARY ASSIGNMENTS whilst in higher education:

University of Surrey - August, 1999 to September 1999

(Systems Administrator)

worked as an assistant system administrator. This role covered various tasks including installing new software/Hardware. Diagnosing faults and purchasing new equipment for different departments. The position required good communication and organisation skills due to the sheer number of Lecturers spread over the campus as well as a large number of computer terminals and servers to be maintained.

DHL - July, 1999 to August 1999

(Database Administrator)

Administrative work on the conversion of one database system to another. After I had become accustomed to the new database software I was given the additional task of teaching a new employee the system and methods of conversion.

Chase Computers - August, 1998 to November 1998

(Accounts – Credit Control)

Worked in the Accounting department as a credit controller. This was my first experience in a business environment. I had to learn how to use the companies Sage accounting software without much prior tuition. I developed good working relationships with fellow employees. I would have continued having been asked join full time, but I returned to College to finish my education.

INTERESTS / HOBBIES

I am passionate about racing on track days at circuits near London, and will soon complete a racing course designed to get the average driver to Formula Ford standard. During university I joined the IAM (Institute of advanced motorists), I still attend meetings to keep myself up to scratch. I love to keep myself fit and healthy with cycling and football on weekends during the summer months and Capoiera (Brazilian martial arts) during the winter. I always keep a keen eye on the stock markets and occasionally dabble in day trading however risky it may seem it can be exciting at times.