CV
DOB: 25/07/79
Nationality: British
Address: East Grinstead
PERSONAL PROFILE
A highly self motivated individual with 14 years of technical experience in the IT / Marketing field, seeking to extend personal and professional capabilities through a challenging position. Has proven ability to adapt and develop new skills within the IT and SEO sector.
KEY SKILLS
· Website Management
· SEO/SEM
· Content Management systems (Drupal / Joomla)
· Affiliate campaign management / optimisation
· Blog / Forum design & management (Wordpress/phpBB3)
· Liaising with IT, Marketing & Design specialists
· Negotiating with customers and suppliers
· Resourcing skills
· PC assembly and Network troubleshooting
· Operating Systems: Windows XP/Vista/7, Linux, Mac
· Software and Languages: HTML, CSS, Google Analytics, Google AdWords, Photoshop, Dreamweaver, Blender, phpBB3, Drupal, Joomla, Wordpress, Office
CAREER HISTORY
Kane Construction Ltd - March 2009 – Present (IT / Operations Manager)
Managing all company operations including finances / profit analysis, credit control, payroll & HMRC. Along with the company marketing / website management and SEM strategies. I handle all IT and network maintenance requirements. On a daily basis, I am liaising between Quantity Surveyors, Project Managers, Clients and Directors to ensure the projects are running on schedule and without discrepancies. I organise the training of all skilled labour and allocate the teams between projects. I have introduced communication tools and procedures for all managers and staff to improve efficiency. In my first year of work for Kane Construction their turnover increased by over 200%.
Richmond Aid – October 2008 – March 2009 (Disability Awareness Consultant)
Managing a new project to bring about a change in local business’s attitude towards employment of those with disabilities, my target focused on signing up organisations to the ‘2 Ticks Disability Scheme’ and support them in updating their company HR policy towards this standard. Some of the biggest employers in the borough – The National Physical Laboratory and Kew Gardens were among the many local firms I managed bring into the scheme.
Eurotech Export - March 2003 – April 2008 (Trader)
Buying and selling specialist microchips worldwide, involved building close relationships with suppliers, franchised distributors and clients alike. This role allowed me to build heavily on skills in sales, negotiation and contract management, along with portfolio development. My greatest achievement during my time at Eurotech was winning the biggest order that Eurotech had received in the previous 5 years from my Defence & Aerospace client based in Australia.
Settlement Services - May, 2002 to March 2003 (Operations / IT Manager)
I had the responsibility of analysing the fraud on all credit card transactions that passed through numerous client accounts, along with my primary role as leading SEO/SEM strategist and IT support technician. I was involved in the design, integration and maintenance of our IT infrastructure. The majority of Settlement Services customers are classed as high risk internet merchants, such as online casinos, travel and MOTO that require a solution to securely process internet credit card transactions. The role required building relationships & trust with acquiring banks & managing any complications that arose between the merchants & banks.
This role provided me an in depth understanding of the payment processing industry, and the issues that merchants face with fraud.
The Listening Company - December, 2001 to May 2002 (Sales)
Worked on projects for British Gas and Npower. Telesales role, required excellent questioning and objection handling skills. Enjoyed working in team environment, I was on the highest commission level for our calling floor 2 months running, and was voted salesperson of the month in January, I was on several occasions involved in meetings with management as to possible tactics for improving morale on the calling floor and giving lessons on sales methods to the new recruits.
Historystore - June, 2000 to June 2001 (IT/Operations/Graphic Artist)
Management of company website, SEO and business resources. Designer of Database used for storage of Product/Image data and responsible for all sales transactions. Historystore is primarily a printing company making use of an enormous collection of paper ephemera as a source for all its merchandise. I carried out B2B & B2C sales campaigns, and managed all client relationships through the design & print stages. I built the main graphics workstation, which I used to scan, develop & manipulate all the art work for Historystore using Adobe PhotoShop.
FREELANCE EXPERIENCE
I have provided web design/management and SEO services for private clients since 1997, the following are some of the sites I have worked on:
www.the-real-garden-company.com
EDUCATION & TRAINING
1998 - 2000: Bournemouth University
HND Business & Information Technology
1995 - 1997: Esher College
A Level - Design & Technology, Business Studies
AS Level - Statistics, IT
1991-1995: Greycourt Secondary
6 GCSE’s grade A-C
